Frequently Asked Questions
Your Queries,
Our Clarifications
Do you offer flexible cleaning schedules?
Yes, we provide weekly, biweekly, monthly, and bimonthly cleaning services. We can work with you to create a custom schedule that fits your property’s needs.
Which areas do you serve?
We primarily work with homeowner associations (HOAs) and apartment complexes within Marin and Sonoma Counties.
What other services do you offer?
We offer handyperson services such minor repairs and installations, as well as graffiti and junk removal. We aim to be a one stop shop for community managers and residents alike.
Do I need to sign a long-term contract for your cleaning services?
No, we don’t require long-term commitments. Our service agreements operate on a flexible basis with only a 30-day cancellation notice from either party. This allows you to adjust or discontinue services as needed without being locked into a lengthy contract. We believe in earning your business through quality service, not long-term obligations!
How do you ensure the quality of your janitorial services?
We implement regular training for our employees and conduct quality inspections of their work. In addition, we use a GPS time tracking software to know our employees whereabouts at all times during the work day.
Do you carry insurance?
Yes, we carry general liability, workers compensation, and automotive insurance for company vehicles.
What are your payment terms?
Invoices are sent out on the last day of the month and due on a net 30 schedule. A late fee will be applied to any payments received after the due date.